Terms & Conditions

TERMS AND CONDITIONS 

 

Effective from: 23 November 2025Nurse Lounge CaféEmail: nurseloungecafe@gmail.comLocation: United Kingdom (online business)

 

1. About UsNurse Lounge Café is an online store offering a range of digital and physical products, including training tools, gifts, and custom-designed items. This website is operated from the UK and ships worldwide.

 

2. Use of This WebsiteBy using this website, you agree to follow these terms and any other rules we post. You must be at least 18 years old or have permission from a parent or guardian.

 

3. Products and Orders All items are displayed as accurately as possible. Colours, images, or sizes may vary slightly depending on your screen or printing.By placing an order, you confirm that the information you’ve provided is correct and that you’re authorised to use the payment method.

 

4. Payments We accept payments through secure third-party processors (such as Stripe, PayPal, or TikTok Shop). You’ll be charged in the currency shown at checkout. You are responsible for any currency conversion fees.

 

5. Delivery & ShippingPhysical items are produced and shipped via print-on-demand providers (e.g. Gelato). Delivery times vary depending on your location. You’ll receive tracking details if available. See our full Shipping Policy for more.

 

6. Digital Products Downloads will be available immediately or via email after purchase. Please ensure your email address is correct when ordering.Digital files are for personal use only and may not be copied, resold, or shared without permission.

 

7. Returns & Refunds Due to the nature of digital downloads, all digital product sales are final.For physical products, we offer refunds or replacements in cases of damage or misprint. Please contact us within 14 days of delivery.See our full Returns Policy for full details.8. Intellectual PropertyAll content on this site — including images, text, designs, and products — belongs to Nurse Lounge Café unless otherwise stated. Do not copy or use our materials without written permission.

 

9. Liability We are not responsible for delays caused by third-party providers, customs, or shipping disruptions.We do not guarantee that the site will always be available or error-free, though we do our best to maintain service.

 

10. Changes to These Terms We may update these terms at any time. Any changes will be posted on this page and take effect immediately.