Privacy Policy

PRIVACY POLICY

 

Effective from: 23 November 2025Nurse Lounge CaféEmail: nurseloungecafe@gmail.comLocation: United Kingdom1. OverviewYour privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 

2. What We CollectWe may collect:– Your name and contact information– Billing and shipping addresses– Payment details (processed securely by third parties like Stripe or PayPal)– Purchase history and order details– Technical data like browser type, device, and IP address– Any messages or feedback you send us

 

3. How We Use Your InformationWe use this information to:– Process your orders– Deliver products to you– Send you order confirmations and updates– Respond to enquiries– Improve our services and website– Comply with legal obligations

 

4. CookiesOur website may use cookies to personalise your experience and help us understand how visitors use our site. You can turn off cookies in your browser settings.

 

5. Third-Party ServicesWe use trusted third-party providers (like Wix, Stripe, PayPal, TikTok, or Gelato) to process payments, fulfill orders, and host our site. These providers only receive the data needed to perform their role and must comply with data protection laws.

 

6. Data Storage and SecurityWe store data securely and only for as long as necessary to provide our services and meet legal requirements. We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

 

7. Your RightsYou have the right to:– Request a copy of the personal data we hold– Ask us to correct or delete your data– Withdraw your consent to marketing (if applicable)– File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been misused

 

8. Children’s PrivacyWe do not knowingly collect personal data from anyone under 18. If we learn that a child has submitted personal information, we will delete it.

 

9. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

 

10. Contact UsIf you have any questions or requests about this policy or your personal data, please contact us at:nurseloungecafe@gmail.com